Introduction
At Click & Fix Kharar (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clickandfixkharar.com (the “Site”) or use our services in-store. Please read this policy carefully. If you do not agree with the terms, please do not access or use our Site.
Information We Collect
Personal Information
When you interact with us—online or in-store—we may collect the following types of information:
- Contact Details: Name, email address, phone number, and physical address.
- Device Information: Information about your device (type, model, serial number) for repair services.
- Payment Information: Details used for completing transactions (handled via secure third-party payment providers; we do not store payment card information).
- Feedback and Communication: Customer feedback, support inquiries, testimonials, and interactions with our staff.
Automatically Collected Information
Our Site may automatically collect certain information, such as:
- IP address, browser type, device operating system.
- Usage data, including pages visited, time spent, and referring/exit pages.
- Cookies and similar tracking technologies for analytics, site performance, and user experience optimization.
How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our services and website.
- Respond to your inquiries, service requests, and feedback.
- Process orders, payments, and service completion notifications.
- Improve our service quality, website content, and user experience.
- Send informational and promotional communications (with your consent).
- Comply with legal obligations and resolve disputes.
Disclosure of Information
We do not sell, trade, or rent your personal information. We may share your data in the following situations:
- Service Providers: With third-party vendors who perform functions on our behalf (e.g., payment gateways, IT support), under confidentiality agreements.
- Legal Compliance: If required by law, regulation, court order, or governmental request.
- Business Transfers: In the event of a merger or sale, your information may be transferred accordingly.
- With Your Consent: In any other situation, only with your explicit consent.
Cookies and Tracking Technologies
We use cookies and similar tools to improve your experience. You can control how cookies are used in your browser settings. Disabling cookies may impact certain functionalities of our Site.
Data Security
We implement industry-accepted security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your data (subject to legal exceptions).
- Opt out of promotional emails or marketing communications at any time.
- Withdraw consent wherever processing is based on consent.
To exercise any of these rights, please contact us at the details below.
Links to Third-Party Sites
Our Site may contain links to external websites. We are not responsible for their content or privacy practices. Please review those sites’ privacy policies separately.
Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:
- Phone: +918360838488 / +917340951908 / +917814334021
- Email: Ksab90900@gmail.com / Akramkharar@gmail.com
- Address: Near Bus Stand, Kharar, Punjab, 140301
Your trust matters to us. Thank you for choosing Click & Fix Kharar.